E-commerce and the Internet in European Businesses

Abstract

This publication contains the results of the second enterprise survey on the use of e-business and information and communication technologies (ICT) undertaken by the EU Member States and Norway, carried out during the first half of 2002. The surveys focused on indicators of e-commerce including business sales and purchases via the internet and other computer mediated networks, barriers to e-commerce, as well as considering the extent of e-commerce in the sectors of retail trade, hotels and accommodation, computer services and manufacturing.