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Judul: | CRM Unplugged |
Penulis: | Douglas Turk; Philip Bligh |
Abstrak: | Building and maintaining a customer-centered enterprise cost-effectively is a hot topic and key business issue. This book provides the definitive work on how to derive return from investment. It shows readers strategies for successful CRM implementation into a company, and how to achieve a good ROI through CRM, and also details best practices. |
URI: |
http://books.google.co.id/books?id=A40b3lpeUuYC&dq=intitle:CRM&hl=&source=gbs_api
https://repository.bungabangsacirebon.ac.id/repo/handle/123456789/1249 |
Tanggal: | 2022-11-14 |
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