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| Judul: | Customer Relationship Management |
| Penulis: | SCN Education |
| Abstrak: | This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with experts in the CRM-field, and a special chapter dedicated to the implementation of CRM in callcenters, the reader will have the most complete file on CRM possible at his disposition. |
| URI: |
https://play.google.com/store/books/details?id=_ToDCAAAQBAJ&source=gbs_api
https://repository.bungabangsacirebon.ac.id/repo/handle/123456789/1241 |
| Tanggal: | 2022-11-14 |
| File | Ukuran | Format | Lihat |
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